*DEFECTIVE PRODUCTS: *Defective products may be returned for an exchange within thirty (30) days of receipt of the products. Return shipping is the responsibility of the customer however; Purerairpro.com reserves the right to waive shipping cost when it is determined by Purerairpro.com to be reasonable. After 30 days, defective items will be covered under their respective warranties. See the instructions above to obtain a Return Authorization number. Products returned without a Return Authorization Number will be refused.

*DEFECTIVE RETURN PROCEDURE:*
E-mail info @ Purerairpro.com or call 1-800-324-4454 9 to 5 M-F Eastern Standard Time for a Return Authorization number and instructions for shipment.
Return Shipments:
1. Package merchandise with adequate packaging into a shipping carton.
2. Write the Return Authorization number clearly on the exterior of the shipping carton.
3. Purchase shipping with *insurance* and *delivery confirmation* or *tracking information*. (Call to see if you will be responsible for shipping costs.)

4. (A)Bring to our retail store located at;
Paradise Distributing Inc.
901 Service Road
Effort PA 18330

(B) Purchased from our Website (Purerairpro.com) to: Call for Instructions.

You are responsible for the merchandise until it arrives at our or IQ Airs warehouse. Please save your shipping materials as you may be asked to provide them if we do not receive your merchandise at our warehouse. *Proof of delivery MUST include our street address. *
All returned merchandise must be received in undamaged condition, with all original parts, booklets and attachments included.
*Products returned without a Return Authorization Number will be refused.*
Return shipping, installation charges, and special order items are not refundable.

CleanZone Hood Warranty

Limited Parts Warranty Conditions

We are proud to cover the CleanZone Hood with a one (1) year limited warranty with the exception of filters from the date of the original purchase by the end-user from the Authorized Dealer, the Product or any part thereof (with the exception of filters) is proved to be defective by reason only of faulty workmanship or materials, We or IQAir North America, Inc. will at their option repair or replace the part or product free of charge for labor and materials. Obvious defects must be communicated to the Authorized Dealer within 10 days from the purchase date.

This warranty shall not apply to damage caused through misuse, wear and tear, neglect, unauthorized repair, to damage caused through installation, adaptation, modification or use in an improper manner or inconsistent with IQAir's operating and maintenance instructions, wear or deterioration due to environmental conditions or to damage occurred during transit. IQAir North America, Inc. will not be liable under this warranty for any fault or damage arising from defective workmanship, if the product has been serviced, repaired or modified by any person other than IQAir North America, Inc. or if the manufacturer's serial label has been removed or tampered with. All products returned for service or repair must be accompanied with a RA (Return Authorization) number. The RA number must be clearly visible on the external packaging. The absence of an RA number will delay the service or repair process. Any shipment without a RA number will not be accepted or will be immediately sent back to the shipper.

IQAir North America, Inc. covers the shipping costs going back to the customer for ground shipping only. Should a faster shipping service be required or if the product needs to be shipped outside the continental United States, additional shipping costs will apply and are the responsibility of the end-user. IQAir North America, Inc. does not extend its warranty nor ship products outside North America.

Perfect 16 Warranty

Limited Parts Warranty Conditions

We are proud to cover the Perfect 16 air cleaning system with a ten (10) year limited warranty. If within 10 years from the original purchase date by the end-user from the authorized IQAir Dealer this appliance or any part thereof (with the exception of filters) is proved to be defective by reason only of faulty workmanship or materials, IQAir North America, Inc. will at their option repair or replace the faulty appliance or part free of charge. This warranty is for parts and does not include labor. The warranty for replaced parts will automatically expire with the termination of the original device’s warranty.

This warranty shall not apply to damage caused by misuse, wear and tear, neglect, unauthorized repair, damage caused by installation, adaptation, modification or use in an improper manner or inconsistent with IQAir’s operating and maintenance instructions, or to wear or deterioration resulting from environmental conditions or to damage sustained during transit. IQAir North America, Inc. will not be liable under this warranty for any fault or damage arising from defective workmanship.

IQAir North America, Inc. will not refund shipping, handling or insurance costs for warranty repairs, unless the product is found to be defective under the terms of this warranty. Obvious defects must be communicated to the authorized IQAir Dealer within 10 days of the purchase date.

To secure your warranty rights and prevent possible transport damage, all products must be returned in original IQAir packaging. Please keep the original packaging. Alternatively, original IQAir packaging can be ordered from IQAir North America, Inc.

Cleanroom, Dental and GCX Series Warranty

We are proud to cover the Cleanroom, Dental and GCX Series with a one (1) year limited warranty with the exception of filters from the date of the original purchase by the end-user from the Authorized Dealer. If the Product or any part thereof (with the exception of filters) is proved to be defective by reason only of faulty workmanship or materials, IQAir North America, Inc. will at their option repair or replace the part or product free of charge for labor and materials. Obvious defects must be communicated to the Authorized Dealer within 10 days from the purchase date.

IQAir North America, Inc. will not be liable under this warranty for any fault or damage arising from defective workmanship, if the product has been serviced, repaired or modified by any person other than IQAir North America, Inc. or if the manufacturer's serial label has been removed or tampered with.

All products returned for service or repair must be accompanied with a RA (Return Authorization) number. The RA number must be clearly visible on the external packaging. The absence of an RA number will delay the service or repair process. Any shipment to IQAir North America, Inc. without a RA number will not be accepted or will be immediately sent back to the sender.

GC Series Warranty

We are proud to cover the GC Series with a five (5) year (for residential use) and one (1) year (for commercial use) limited warranty with the exception of filters from the date of the original purchase by the end-user from the Authorized Dealer. If the Product or any part thereof (with the exception of filters) is proved to be defective by reason only of faulty workmanship or materials, IQAir North America, Inc. will at their option repair or replace the part or product free of charge for labor and materials.

Obvious defects must be communicated to the Authorized Dealer within 10 days from the purchase date.

HealthPro Series Warranty

We are proud to cover the HealthPro Series with a five (5) year limited warranty with the exception of filters from the date of the original purchase by the end-user from the Authorized Dealer. If the Product or any part thereof (with the exception of filters) is proved to be defective by reason only of faulty workmanship or materials, IQAir North America, Inc. will at their option repair or replace the part or product free of charge for labor and materials.

Obvious defects must be communicated to the Authorized Dealer within 10 days from the purchase date.

PurerAirPro is an IQAir Authorized Reseller in the USA		Why Choose IQAir?	Site Map
	Free Shipping!	Contact Information	(800) 324-4454 9:00 AM-5:00 PM
A division of Paradise Distributing Inc	Serving Customers Since	1988